Community Services
Local Health InformationWhat are Primary Health Organisations (PHO's)?
Who is eligible to get help from the DHB?
What Health Services are available to me?
Patient Resource - Choosing your lead maternity carer
More Health Services
Transport Services - Patient and Shopping Shuttle
Helpful Links
Common Words
Primary Health Organisations (PHO's)
What is a PHO? We are a group of primary health care providers including doctors, nurses and allied health professionals who collaborate across the region to co-ordinate and improve health care for you and your family.
What are the benefits of enrolling with a PHO?
To help us better understand your health concerns and improve the health of your family. We can work with other health services in your area to make sure that you and your family receive all the benefits and have access to good quality health care.
You will received subsidised visits.
Do I need to enrol? Yes if you want to receive subsidised services and continuity of care.
What should I do? Register by filling out a form at your local general practitioner/family doctor.
Do I have a choice? Yes and you can change your general practitioner/family doctor and Primary Health Organisation at any time.
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Who is eligible to get help from the DHB?
NZ Residency Status
NZ Citizen Status
Work Permit
Refugee Status
To find out if you are eligible click on the "Guide to Eligibility Criteria for Publicly Funded Health & Disability Services" to view.
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What health services are available to me?
Community Health Care
Plunket Nurse 0-5years, District Nurse, Public Health Nurse, Ambulance, Disability Needs Assessment, School Health Services, Mental Health Services etc.
Dental Care
Under 18 years free through the School Dental Service (or some private dentists).
How will I know? Call 0800 487 3733 (0800 its free) for adolescents, or contact 09 839 0565 for more information about the School Dental Service (0-12 year olds).
General Practice
Adolescent Sexual Health Programme
Care Plus Programme
Chronic Care Programme
Childhood Immunisations
Diabetes Get Checked
Diabetes Self Management
ElderCare Programme
Generic Self Management
Health Promotion Programmes
Mental Health & Wellbeing Programme
Palliative Care Programme
GP Fees
0-6 years old, usually free health checks although some GP visits do charge a small surcharge (between $5-$10). Immunisation and some post-natal care is free.
6-17 years old, partially subsidised and GP visits are charged at about $10-$34.
Adults 18 years and over, full costs per visit usually between $25-$45.
High User Health Care
Community Services Card - Contact Work and Income New Zealand (WINZ) on Ph 0800 999 999.
Free Hospital Services
Residents/Citizens (see Eligibility above)
After Hours
EastCare Accident and Medical at 260 Botany Road is open 24hrs. Click here to view the EastCare A&M website.
Mental Health Foundation
Te Rawhiti Community Mental Health Centre ph 09 538 0700
Monday-Friday 8.00am - 5.00pm. This number diverts to an after hours team outside these hours.
Click to find a mental health service.
Accident Related Visits
You don't have to pay full cost, funded partly by ACC.
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Patient Resource
Choosing Your Lead Maternity Carer (LMC)
This resource provides practical questions to ask your LMC together with a Registered Midwife listing for the local East Health Trust PHO area.
Click to view.
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More Health Services
Hearing & Vision Testing
Before school and/or at school.
Ambulance Services
Follow this link to St Johns Ambulance
GP Referrals
Via GP to Specialist
Home Care
GP referral required (showering, home help, meals on wheels).
Smoking Cessation
Follow this link to The Quit Group if you would like to control your smoking.
Breast Screening
Follow this link to Breast Screen Aotearoa.
Mental Health & Wellbeing
National Depression helpline ph 0800 111 757
Lifeline ph 0800 543 354 or 09 522 2999
Youthline ph 0800 376 633
Chinese Lifeline ph 0800 888 880
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Transport Services
(Middlemore Hospital, Manukau and Botany Clinics & Shopping Shuttle)
There are two transport services now running in Manukau East which are available to assist all those needing to access Middlemore Hospital, the Manukau Superclinic, Botany Clinic and shopping centres.
Follow this link for up-to-date information and contact details.
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Helpful Links
Counties Manukau District Health Board (CMDHB)
HealthPoint
WebHealth
NZ Ministry of Health
Manukau City Council
Citizens Advice Bureau
Community Alcohol and Drug Services
Smoke Free
Work and Income NZ (WINZ)
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Common Words
GP
General Practitioner/Family Doctor
PHO
Primary Health Organisation
A&E or A+M
Accident and Medical
Dial 111 Emergency (Not 911)
Specialist
Expert, Professional
Oral Health
Teeth
NASC (Needs Assessment & Service Co-ordination)
Health Line 0800 611 116
Pharmacy/Chemist
Prescriptions/medicines
Primary Care
Medical care prior to Hospital
Secondary Care
Hospital level care - Middlemore ph 09 276 0000
Interpreting Services
Interpreters are available free of charge at all hospitals and public health services.
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